Aesthetics clinic in Rutherglen, Glasgow | AS Aesthetics

As Aesthetics respects your privacy and is commited to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, book an appointment, join our VIP mailing list or otherwise interact with AS Aesthetics.

For the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, AS Aesthetics is responsible for the personal information described in this policy.

AS Aesthetics provides aesthetic and beauty treatments in Scotland.

Business: AS Aesthetics  Website: asaesthetics.uk  Email: info@asaesthetics.uk  Business address: 45 Stonelaw Rd, Rutherglen, Glasgow G73 3TN

If you have any questions about this Privacy Policy or how we use your information, you can contact us using the details above.

2. Information we may collect

Depending on how you interact with us, we may collect information such as:

* Email address

* Telephone number

* Appointment and booking information

* Treatment enquiries

* Messages or information you send to us

* Marketing preferences

* Information submitted through forms on our website

* Information you provide when joining our VIP mailing list

* Information you provide when booking or receiving a treatment

* Website usage information, such as pages visited, device/browser information and how you interact with our website

Where necessary in connection with aesthetic treatments, consultations or your safety, we may also collect information relating to your health, medical history, medications, allergies, previous treatments or other relevant health information.

Health information is considered special category personal data and will only be collected and used where there is an appropriate lawful basis and additional legal condition for doing so.

3. How we collect your information

We may collect your personal information when you:

* Visit our website

* Complete a website form

* Join the AS Aesthetics VIP list

* Contact us by email, telephone, social media or another messaging service

* Make an enquiry about a treatment

* Book an appointment

* Attend a consultation or treatment

* Provide information as part of your treatment or consent process

* Interact with our marketing emails

* Interact with AS Aesthetics on social media

We may also receive limited information through third-party services that we use to operate our website, bookings, communications, marketing and analytics.

4. How we use your information

We may use your personal information to:

* Respond to enquiries

* Arrange, manage and confirm appointments

* Provide consultations and treatments

* Communicate with you before or after your appointment

* Maintain appropriate client and treatment records

* Provide customer service

* Process requests or complaints

* Operate and improve our website

* Understand how visitors use our website

* Maintain the security of our website and systems

* Comply with legal, regulatory, insurance and professional obligations

* Send marketing communications where we have permission or are otherwise legally permitted to do so

* Manage the AS Aesthetics VIP mailing list

* Send VIP offers, treatment updates, promotions, news and other relevant marketing communications

We will only use your information where we have a lawful basis to do so.

5. AS Aesthetics VIP list and email marketing

You may choose to join the AS Aesthetics VIP list through our website.

When you join the VIP list, we may collect your name, email address and a record of your marketing preferences.

If you consent to receive marketing emails, we may send you information including:

* Exclusive VIP offers

* Treatment offers

* New treatment announcements

* Availability updates

* Seasonal campaigns

* AS Aesthetics news and updates

Joining the VIP list is voluntary.

Where we rely on your consent for email marketing, you can withdraw your consent at any time.

You can unsubscribe by clicking the unsubscribe link included in our marketing emails or by contacting us directly.

Withdrawing consent will not affect the lawfulness of any processing carried out before you withdrew your consent.

6. Our lawful bases for using personal information

Depending on the circumstances, we may process personal information because:

Consent  You have given us permission to use your information for a particular purpose, such as receiving marketing communications.

Contract  Processing is necessary to provide a service you have requested or to take steps before providing that service.

Legal obligation  We need to process information to comply with a legal or regulatory obligation.

Legitimate interests  Processing is necessary for legitimate business purposes, provided those interests do not override your rights and interests.

Where we process special category information, such as health or medical information, we will also ensure that an appropriate additional condition for processing applies.

7. Treatment and health information

If you receive or enquire about certain aesthetic treatments, we may need to collect relevant health information to determine whether a treatment is appropriate and to provide services safely.

This may include information about:

* Medical conditions

* Pregnancy or breastfeeding where relevant

* Previous treatments

* Adverse reactions

* Medical or treatment history

We will only collect information that is reasonably necessary for the purpose concerned and will take appropriate measures to keep it confidential and secure.

Treatment and medical information will not be used for unrelated marketing purposes simply because you have provided it during a consultation.

8. Third-party service providers

We use third-party platforms and service providers to help operate AS Aesthetics.

These may include services used for:

* Website hosting and management

* Customer relationship management

* Email marketing

* Appointment booking

* Communications

* Payment processing

* Business administration

Our website is built using Framer.

We may use HighLevel (GoHighLevel) to manage contacts, website form submissions, customer communications, marketing preferences and email marketing.

We may also use appointment-booking, analytics and other business platforms where required.

These providers may process personal information on our behalf or, in some circumstances, act as separate data controllers.

We only aim to use reputable service providers and limit the information shared with them to what is reasonably necessary for the service they provide.

9. Website analytics

We may use website analytics tools to understand how visitors use our website.

These tools may collect information such as:

* Time spent on the website

* General device information

* Referring website

* Approximate location derived from technical information

* Interactions with website content

This information helps us understand website performance and improve the experience for visitors.

Where cookies or similar technologies require consent, they will only be used in accordance with applicable requirements and your cookie preferences.

Our website may use cookies and similar technologies.

Cookies are small files placed on your device that can help websites function correctly, remember preferences and provide information about how websites are used.

Some cookies are necessary for the website to function, while others may be used for analytics or marketing purposes.

Where required, we will ask for your permission before placing non-essential cookies on your device.

You can also manage cookies through your browser settings.

11. Social media

AS Aesthetics may operate accounts on platforms such as Instagram and Facebook.

If you communicate with us through a social media platform, that platform may also process your personal information according to its own privacy policy.

We recommend reviewing the privacy information provided by any social media platform you use.

12. Sharing your information

We do not sell your personal information.

We may share information where reasonably necessary with:

* Technology and website providers

* CRM and email marketing providers

* Booking providers

* Payment providers

* Professional advisers

* Healthcare or medical professionals where appropriate and lawful

* Regulators, authorities or law-enforcement organisations where legally required

We will only share the information necessary for the relevant purpose.

13. International transfers

Some of the third-party services we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will seek to ensure appropriate safeguards are in place as required by UK data protection law.

These safeguards may include recognised adequacy arrangements or approved contractual protections.

14. How long we keep your information

We will only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, regulatory, insurance, accounting or professional requirements.

Different types of information may be kept for different periods.

Marketing information may be retained while you remain subscribed to our communications or where we need to retain a limited record of your marketing preferences, including where you have unsubscribed.

Clinical, consultation and treatment records may need to be retained for longer periods in accordance with applicable professional, insurance or legal requirements.

15. Keeping your information secure

We take reasonable organisational and technical measures to protect personal information against:

* Unauthorised access

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

16. Your data protection rights

Under UK data protection law, depending on the circumstances, you may have the right to:

* Ask for access to the personal information we hold about you

* Ask us to correct inaccurate or incomplete information

* Ask us to delete certain personal information

* Ask us to restrict how we use your information

* Object to certain uses of your information

* Ask for certain information to be transferred to you or another organisation

* Withdraw consent where we rely on consent

* Object to direct marketing at any time

You will not be charged simply for exercising your data protection rights, although there may be limited circumstances where the law permits otherwise.

We may need to verify your identity before responding to certain requests.

17. Your right to unsubscribe from marketing

You can ask us to stop sending you marketing communications at any time.

You can do this by:

* Clicking Unsubscribe in one of our marketing emails; or

* Contacting AS Aesthetics directly.

If you unsubscribe, we may retain a limited record showing that you have opted out so that we can respect your preference in the future.

Unsubscribing from marketing does not prevent us from contacting you about an existing appointment, treatment, transaction or another non-marketing matter where necessary.

18. Children’s information

Our website and marketing communications are not intended to knowingly collect personal information from children for marketing purposes.

Where age restrictions apply to particular treatments, AS Aesthetics will follow the relevant legal, professional and clinical requirements.

19. Links to other websites

Our website may contain links to third-party websites or platforms.

AS Aesthetics is not responsible for the privacy practices of third-party websites. We recommend reading their privacy policies before providing personal information.

If you have concerns about how AS Aesthetics handles your personal information, please contact us first so that we have an opportunity to address your concern.

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Further information is available from the Information Commissioner’s Office at ico.org.uk.

21. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or how we use personal information.

The latest version will be published on this page and the Last updated date at the top will be changed accordingly.